How to change DNS zones (MX, CNAME, and A records)

With cPanel 11.25, you now have access to make some of these changes. Note: This feature will take effect only if you are using IN2HOSTING's name servers.

• In cPanel, you have an icon under "Domains" called "Simple DNS Zone Editor". This feature allows you to create and edit A and CNAME records.
• You can also create and edit your MX records with the icon under "Mail" called "MX Entry".
• You can even customize your SPF records using the icon under "Mail" called "Email Authentication".

If you want IN2HOSTING's help with making these changes, then please open a support ticket through the client area with your account details, and be prepared to verify your identity for the protection of your account.

Note that cPanel refuses to display any record with a comment at the end. It tells the user that there are no MX records and it is defaulting to the main A record, but this is not true. It is legitimate to have comments at the end of your records, but cPanel will not understand.

Here is some information to help you understand DNS zones.

Your name servers' job is to find the server and correct DNS zone in order to get the following information.

The NS records in the DNS zone must match the nameservers you are using.
The A record points your domain to an ip address. (e.g. mydomain.com -> ip address)
The CNAME record points your subdomain to another domain name, like www and mail. (e.g. www.domain.com -> domain.com)
The MX records control where your emails are received. If you want your mail hosted on another server, then this is what you will need to change. (e.g. domain.com -> server)

Was this answer helpful?

 Print this Article

Also Read

CGI center

The CGI Scripts icon is NO LONGER available to use. We apologize for the inconvenience, as cPanel...

public_html folder

The public_html folder is the web root for your primary domain name. This means that public_html...

What is a subdomain name? How do I create and delete one?

A subdomain is a second website, with its own unique content, but there is no new domain name....

How can I change my control panel username?

Shared Hosting Unfortunately, you may not change the user name associated with your control...

How do I create and delete a cron job?

Cron Jobs run scheduled tasks at specific times. This is good to set up automated maintenance and...